What is APR? The APR is a measure of the
cost of credit, expressed as a yearly rate. It also must be disclosed before you
become obligated on the account and on your account statements. The card issuer
also must disclose the "periodic rate" — the rate applied to your outstanding
balance to figure the finance charge for each billing period. Some credit card
plans allow the issuer to change your APR when interest rates or other economic
indicators — called indexes — change. Because the rate change is linked to the
index's performance, these plans are called "variable rate" programs. Rate
changes raise or lower the finance charge on your account. If you're considering
a variable rate card, the issuer must also provide various information that
discloses to you:
When the rate may
change How the rate is determined Which index is used. What additional
amount, the "margin," is added to determine your new
rate. About any limitations on how much and how often
your rate may change.
What is Grace
Period? A free period where no finance charges accrue, also
known as a "grace period." A grace period lets you avoid finance charges by
paying your balance in full before the due date. Knowing whether a credit card
gives you a grace period is especially important if you plan to pay your account
in full each month. Without a grace period, the card issuer may impose a finance
charge from the date you use your credit card or from the date each transaction
is posted to your account. If your credit card includes a grace period, the
issuer should mail your bill at least 14 days before the due date so you'll have
enough time to pay.
What is Finance
Charge? Finance charge is a fee charged (interest) by the issuer of a
credit card beyond the grace period. It is charged if you choose to pay for
purchases or cash advances over time. It is important to know what method the
issuer uses to calculate your finance charge. This can make a big difference in
how much of a finance charge you'll pay over time. Finance charges are regulated
by state and Federal law. The lower the finance charge, the less you will
ultimately pay for a purchase over time.
How is Finance
Charge calculated? Examples of balance computation methods include
the following:
Average Daily
Balance This is the most common calculation method. It credits your
account from the day payment is received by the issuer. To figure the balance
due, the issuer totals the beginning balance for each day in the billing period
and subtracts any credits made to your account that day. While new purchases may
or may not be added to the balance, depending on your plan, cash advances
typically are included. The resulting daily balances are added for the billing
cycle. The total is then divided by the number of days in the billing period to
get the "average daily balance."
Adjusted
Balance This is usually the most advantageous method for card
holders. Your balance is determined by subtracting payments or credits received
during the current billing period from the balance at the end of the previous
billing period. Purchases made during the billing period are not included. This
method gives you until the end of the billing cycle to pay a portion of your
balance to avoid the interest charges on that amount. Some creditors exclude
prior, unpaid finance charges from the previous balance.
Previous Balance. This is the amount you
owed at the end of the previous billing period. Payments, credits and new
purchases during the current billing period are not included. Some creditors
also exclude unpaid finance charges.
Two-cycle
Balances Issuers sometimes use various methods to calculate your
balance that make use of your last two month’s account activity. Read your
agreement carefully to find out if your issuer uses this approach and, if so,
what specific two-cycle method is used.
Are there any
other fees? Annual Fees. Most issuers charge annual membership or
participation fees. These fees often range from $25 to $50 up to $100. Gold or
Platinum credit cards often charge up to $75 and sometimes up to several hundred
dollars. Some cards charge monthly fees, some charge a monthly fee whether or
not you use the card. Read your agreement before you accept a credit
card! Transaction Fees and Other Charges. A card may include other costs.
Some issuers charge a fee if you use the card to get a cash advance, make a late
payment, or exceed your credit limit.
What is a Secured credit
card? A Secured
credit card means that a security deposit account is needed to secure your
credit card. The security deposit amount will equal your credit limit. There is
nothing on the card that indicates it is a secured credit card, it can be used
exactly the same as an unsecured credit card. A secured credit card offers all
the convenience of an unsecured major credit card. Using the credit card does
not access your deposit, thus the money remains untouched in the security
deposit as long as your secured credit card account is open. A secured credit
card can be one of the best tools for starting or rebuilding a favorable credit
history.
What values to look for? Credit
terms vary among issuers. When shopping for a credit card, think about how you
plan to use it. If you expect to pay your bills in full each month, the annual
fee and other charges may be more important than the periodic rate and the APR,
and if there is a grace period for purchases. If you use the cash advance
feature many credit cards do not permit a grace period for cash advances even if
they have a grace period for purchases. It may still be wise to consider the APR
and balance computation method. Also, if you plan to pay for purchases over
time, the APR and the balance computation method are definitely major
considerations.
What to do when I lose my
card? If you lose your credit or charge cards or if you realize
they've been lost or stolen, immediately call the issuer. Many companies have
toll-free numbers and 24-hour service to deal with such emergencies. If you
report the loss before the card is used, you can’t be held responsible for any
unauthorized charges. If a thief uses your card before you report it missing,
the most you could usually owe for unauthorized charges is $50. If you
suspect fraud, you may be asked to sign a statement under oath that you did not
make the purchase in question.
What rights do
I have? Federal law protects your use of credit cards. Prompt
Credit for Payment. An issuer must credit your account the day payment is
received. The exceptions are if the payment is not made according to the
creditor’s requirements, or the delay in crediting your account won’t result in
a charge. Refunds of Credit Balances. When you make a return or pay more than
the total balance at present, you can keep the credit on your account or write
your issuer for a refund — if it’s more than a dollar. If a credit stays on your
account for more than six months, the issuer usually make a good faith effort to
send you a refund.
Errors on Your
Bill. Issuers must follow rules for promptly correcting billing
errors. You should get a statement outlining these rules when you open an
account and once a year. In fact, many issuers include a summary of these rights
on the back of your bill. If you find a mistake on your bill, you can dispute
the charge and withhold payment on that amount while the charge is being
investigated. The error might be a charge for the wrong amount, for something
you didn’t accept, or for an item that wasn’t delivered as agreed. Of course,
you still have to pay any part of the bill that’s not in dispute, including
finance and other charges.
If you decide
to dispute a charge: Write to the creditor at the address indicated
on your statement for "billing inquiries." Include your name, address, account
number, and a description of the error. Send your letter soon. I suggest
sending it return receipt to protect your rights! It should reach the creditor
within 30 days after the first bill containing the error was mailed to
you. The creditor should acknowledge your complaint in writing within 30
days of receipt, unless the problem has been resolved. At the latest, the
dispute must be resolved within two billing cycles, but not more than 90
days.
Anything else I should
know?
You can negotiate
with an existing credit card issuer for a lower rate. Call customer
service and ask!
Shop around for the
plan that best fits your needs; Low annual fee if you pay in full, low
interest rate if you carry a balance.
Make sure you understand a card’s terms before you
accept the credit card.
Pay bills promptly to
keep finance and other charges to a minimum.
If you pay late your APR can
be raised!
Hold on to receipts to reconcile charges when your
bill arrives.
Protect your cards
and account numbers to prevent unauthorized
use.
Draw a line through blank spaces on charge slips
so the amount can’t be changed.
Tear up carbons.
Keep a record, in a
safe place separate from your cards, of your account numbers,
expiration dates, and the phone numbers of each issuer to report a
loss quickly.
Carry only the cards
you think you’ll use.
How Do Credit Cards Work? How do credit
cards work exactly? Well, let's begin with the basics: technology makes credit
cards work. A thin plastic card, usually 3-1/8 inches by 2-1/8 inches in size,
contains identification information such as a signature or picture, and it
authorizes the person named on that credit card to charge purchases or services
to his or her account -- charges for which that person will be billed
periodically. Today, what really makes the credit card work harder than ever
is the fact that the information on the card is read by automated teller
machines (ATMs), store readers, and bank and Internet computers.
How Long Have Credit Cards Been Used? We
have had credit cards working for us in the U.S. since the 1920s, when
individual companies, such as hotel chains and oil companies, began issuing them
to customers for purchases made at their businesses. This use increased
significantly after World War II.
The first universal credit card worked
a little differently than those earlier ones -- it could be used at a variety of
stores and businesses. It was introduced by Diners' Club, Inc., in 1950. With
this system, the credit card company charged card holders an annual fee and
billed them on a monthly or yearly basis. Another major universal card -- the
one with the famous TV commercial ("Don't leave home without it!") -- was
established in 1958 by the American Express Co. Later came the bank credit card
works, or system. Under this plan, the bank credits the account of the merchant
as sales slips are received (this meant merchants were paid quickly --something
they loved) and assembles charges to be billed to the credit card holder at the
end of the billing period. The credit card works for the issuer when the card
holder pays the bank either the entire balance or in monthly installments with
interest (sometimes called carrying charges). The first national bank plan was
BankAmericard, which was started on a statewide basis in 1959 by the Bank of
America in California. This system was licensed in other states starting in 1966
and renamed Visa in 1976.
Most other major bank credit cards work in a
similar way. Those early credit cards were soon followed by MasterCard, formerly
Master Charge. In order to offer expanded services, such as meals and lodging,
many smaller banks that earlier offered credit cards on a local or regional
basis formed relationships with large national or international banks.
What Do the Numbers on My Credit Card
Mean? Credit cards work thanks to computers and special numbering
systems. Although phone, gas and department stores have their own numbering
systems, ANSI Standard X4.13-1983 is the system used by most national credit
card systems. Here are what some of the numbers mean and how they make credit
cards work so efficiently:
The first digit in
your credit card number signifies the system -- 3=travel/entertainment
cards 4=Visa, 5=MasterCard and 6=Discover Card.
The structure of the credit card number varies by system.
For example, American Express card numbers start with 37; Carte
Blanche and Diners Club with 38.
American Express:
Digits 3-4 are type and currency, digits 5-11 are the account number,
digits 12-14 are the card number within the account, and digit 15 is a
check digit.
Visa: Digits 2-6 are
the bank number, digits 7-12 or 7-15 are the account number, and digit
13 or 16 is a check digit.
MasterCard: digits
2-3, 2-4, 2-5 or 2-6 are the bank number (depending on whether digit 2
is a 1, 2, 3 or other).
The digits after the
bank number up through digit 15 are the account number, and digit 16 is
a check digit.
So now you know a
little bit more about how credit cards work. To learn more, check our list of
other articles. To make one of our top-rated credit cards work for you, click to
see our credit card selector.
Credit Reports: What
Information Providers Need to Know The Fair Credit Reporting Act (FCRA) is
designed to protect the privacy of credit report information and to guarantee
that information supplied by consumer reporting agencies (CRAs) is as accurate
as possible. If you provide information to a CRA, such as a credit bureau, be
aware that amendments to the law spell out new legal obligations. These
amendments were effective September 30, 1997.
Does the FCRA Affect Me? If you report
information about consumers to a CRA, you are considered a "furnisher" of
information under the FCRA. CRAs include many types of databases -- credit
bureaus, tenant screening companies, check verification services, and medical
information services -- that collect information to help businesses evaluate
consumers. If you provide information to a CRA regularly, the FCRA requires that
the CRA send you a notice of your responsibilities. What Are My
Responsibilities? The responsibilities of information providers are found in
Section 623 of the FCRA, 15 U.S.C. §1681s-2, and are explained here. Items 2 and
5 apply only to furnishers who provide information to CRAs "regularly and in the
ordinary course of their business." All information providers must comply with
the other responsibilities. 1. General Prohibition on Reporting Inaccurate
Information - Section 623(a)(1)(A) and Section 623(a)(1)(C). You may not
furnish information that you know -- or consciously avoid knowing -- is
inaccurate. If you "clearly and conspicuously" provide consumers with an address
for dispute notices, you are exempt from this obligation but subject to the
duties discussed in Item 3. What does "clear and conspicuous" mean?
Reasonably easy to read and understand. For example, a notice buried in a
mailing is not clear or conspicuous. 2. Correcting and Updating Information
-- Section 623(a)(2). If you discover you've supplied one or more CRAs with
incomplete or inaccurate information, you must correct it, resubmit to each CRA,
and report only the correct information in the future. 3. Responsibilities
After Notice of a Consumer Dispute from a Consumer --Sections 623(a)(1)(B) and
623(a)(3). If a consumer writes to the address you specify for disputes to
challenge the accuracy of any information you furnished, and if the information
is, in fact, inaccurate, you must report only the correct information to CRAs in
the future. If you are a regular furnisher, you also will have to satisfy the
duties in Item 2. Once a consumer has given notice that he or she disputes
information, you may not give that information to any CRA without also telling
the CRA that the information is in dispute. 4. Responsibilities After
Receiving Notice from a Consumer Reporting Agency -- Section 623(b). If a
CRA notifies you that a consumer disputes information you provided: You must
investigate the dispute and review all relevant information provided by the CRA
about the dispute. You must report your findings to the CRA. If your
investigation shows the information to be incomplete or inaccurate, you must
provide corrected information to all national CRAs that received the
information. You should complete these steps within the time period that the
FCRA sets out for the CRA to resolve the dispute -- normally 30 days after
receipt of a dispute notice from the consumer. If the consumer provides
additional relevant information during the 30-day period, the CRA has 15 days
more. The CRA must give you all relevant information that it gets within five
business days of receipt, and must promptly give you additional relevant
information provided from the consumer. If you do not investigate and respond
within the specified time periods, the CRA must delete the disputed information
from its files. 5. Reporting Voluntary Account Closings -- Section
623(a)(4). You must notify CRAs when consumers voluntarily close credit
accounts. This is important because some information users may interpret a
closed account as an indicator of bad credit unless it is clearly disclosed that
the consumer -- not the creditor -- closed the account. 6. Reporting
Delinquencies -- Section 623(a)(5). If you report information about a
delinquent account that's placed for collection, charged to profit or loss, or
subject to any similar action, you must, within 90 days after you report the
information, notify the CRA of the month and the year of the commencement of the
delinquency that immediately preceded your action. This will ensure that CRAs
use the correct date when computing how long derogatory information can be kept
in a consumer's file. How do you report accounts that you have charged off
or placed for collection? For example: A consumer becomes delinquent on
March 15, 1998. The creditor places the account for collection on October 1,
1998. In this case, the delinquency began on March 15, 1998. The date that
the creditor places the account for collection has no significance for
calculating how long the account can stay on the consumer's credit report. In
this case, the date that must be reported to CRAs within 90 days after you first
report the collection action is "March 1998." A consumer falls behind on
monthly payments in January 1998, brings the account current in June 1998, pays
on time and in full every month through October 1998, and thereafter makes no
payments. The creditor charges off the account in December 1999. In this
case, the most recent delinquency began when the consumer failed to make the
payment due in November 1998. The earlier delinquency is irrelevant. The
creditor must report the November 1998 date within 90 days of reporting the
charge-off. For example, if the creditor charges off the account in December
1999, and reports this charge-off on December 31, 1999, the creditor must
provide the month and year of the delinquency (i.e., "November 1998") within 90
days of December 31, 1999. A consumer's account becomes delinquent on
December 15, 1997. The account is first placed for collection on April 1, 1998.
Collection is not successful. The merchant places the account with a second
collection agency on June 1, 2003. The date of the delinquency for reporting
purposes is "December 1997." Repeatedly placing an account for collection does
not change the date that the delinquency began. A consumer's credit account
becomes delinquent on April 15, 1998. The consumer makes partial payments for
the next five months but never brings the account current. The merchant places
the account for collection in May of 1999. Since the account was never
brought current during the period that partial payments were made, the
delinquency that immediately preceded the collection commenced in April 1998
when the consumer first became delinquent. For More Information The FTC
works for the consumer to prevent fraudulent, deceptive and unfair business
practices in the marketplace and to provide information to help consumers spot,
stop and avoid them. To file a complaint or to get free information on consumer
issues, call toll-free, 1-877-FTC-HELP (1-877-382-4357), or use the online
complaint form. The FTC enters Internet, telemarketing, identity theft and other
fraud-related complaints into Consumer Sentinel, a secure, online database
available to hundreds of civil and criminal law enforcement agencies in the U.S.
and abroad. |